AI-based predictive maintenance systems better prevent expensive equipment failure in addition to deciding next actions once failure is imminent.Learn More
The largest telcos collect up to 6 billion call detail records (CDRs) per day, and this amount is increasing exponentially. This is beyond the capacity of human analysts, and is where AI can provide value. Supplementing CDRs with other types of data (like that from CRMs, social media, and more), and telecom organizations have a shot at capturing some of the enormous value their abundant data can provide.
A study by McKinsey, Telcos: The Untapped Promise of Big Data, based on a survey of leaders from 273 telecom organizations, found that most companies had not yet seriously leveraged the data at their disposal to increase profits. And only 30 percent say they have already made investments in big data.