At the heart of every scalable analytics and AI program? People. This series explores how organizations are empowering users with self-service, scaling innovation, embedding governance, and harnessing the power of AI agents — all through the lens of a modern Center of Excellence.

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The CoE Vision: Scaling Self-Service and AI Agents in the Enterprise

Kickstart your CoE journey by uniting human and AI agent capabilities. Discover the 6S framework to define personas, align skills, and turn vision into scalable action that drives adoption and measurable enterprise impact.

Your Blueprint to an Analytics Center of Excellence Operating Model

Building the Architecture and Data Foundations for Self-Service AI Agents

Build the architecture and data foundations that power self-service and AI agents. Learn how leading organizations design frameworks that ensure secure, trusted access to the right data, accelerating innovation and time-to-insight.

Operationalizing CoEs Through People, Products, & Funding Models

Scale self-service and AI agents with a CoE operating model that connects people, products, and funding. Learn how to staff cross-functional data teams, transform shadow IT into AI-powered innovation, and align metrics to business outcomes.

The Governance Blueprint CoEs Use to Scale Self-Service and AI Agents

Turn risk into reliability with effective governance. Learn how CoEs make governance and self-service work together by design, using automation, architectural controls, and oversight to manage AI agents safely without slowing innovation.

The CoE’s Role in Onboarding, Community, & Long-Term Engagement

Keep self-service and AI agents thriving with engagement and community. Learn how CoEs connect onboarding, communication, gamification, and data reuse to sustain adoption and long-term success.

Building the Business Case for Self-Service CoEs: Value, ROI, & Scalable Growth

Showcase CoE impact with clear value and ROI. Learn how data leaders use productivity benchmarks and program maturity metrics to link AI agent performance to business outcomes and growth.

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