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Dataiku offers resources and professional services to help take full advantage of all the powerful features of Dataiku DSS.
Dataiku User Resources for All Levels
All Dataiku DSS users have free access to:
A network to receive peer-to-peer support and share best practices.
The Plugin Store
A library of free plugins extending the features and data connectors of Dataiku DSS.
Additional Resources for Customers
Dataiku DSS customers also receive specific support and ressources to start and
Support from an Implementation Manager
Our team of Implementation Managers is there to help deploy Dataiku DSS on the company’s infrastructure and enable new users.
Support from a Customer Success Manager
The Customer Success will become the main interlocutor of the customer and help them with all their Dataiku needs and questions.
The Customer Support Portal
The customer support portal is the place for customers to receive quick answers to technical questions.
Dataiku Professional Services
Dataiku goes beyond supporting the day-to-day use of Dataiku DSS and offers a range of professional services to help overcome the various obstacles on the path to Enterprise AI:
Assistance for the initial deployment of Dataiku DSS or major life events (e.g., cloud migration or many new users) to secure fast time to impact.
Expert advice to optimize infrastructure and solve technical issues.
Training and Support
Training and coaching sessions enabling users to master Dataiku DSS.
Hands-on support to identify, prioritize, implement, and deploy AI use cases.
Recommendations to build and improve AI strategy as well as operating model and measuring the value of AI initiatives.
Interested in Our Professional Services?
Get in touch with our team of experts.