Sometimes users are told their login/password is invalid. Here is how to solve this.
You should have received credentials by email. If your credentials don’t work, see the section below for suggestions.
In this case you have two distinct accounts.
When prompted by the interface on the right, you need to use the Dataiku.com account you registered. Use your email address and the password you chose. If you forget it, you can reset the password here.
(This account is used to grant you a license.)
This screen prompts you to login to DSS, using your DSS account. By default, the credentials for this account are login: “admin”, password: “admin” (you can change the password in the account settings). You need this account, for instance, each time you clear your cookies, change browser, or restart DSS.
(For the Enterprise Edition of DSS, which allows collaborative features, there are several DSS accounts: one per user.)
If your credentials don't work, see the section below for suggestions.
Users of the Enterprise Edition have only one account, created by the DSS administrator. She should provide you with a username and password. If your credentials don’t work, see the section below for suggestions.
The most probable cause is that you are trying to use IE or Edge to connect.
These browsers are not supported by DSS; please use Chrome or Firefox. If needed, portable Firefox can be run without installation.
If your credentials still don’t work, other common issues are:
If you have command-line access to the server, for instance through SSH, you can reset Dataiku DSS account passwords with the following commands:
where DATA_DIR is the path to your Dataiku data directory, LOGIN is the username whose password needs to be reset and PASSWORD is the new password.